Refund policy

At Seasons, it is important to us that you are happy with your purchase. If you are displeased with your purchase for any reason, please give us a chance to make it right.

How to Initiate a Return

To ensure the smoothest possible return, please do the following:

  • Open your package and try on your items right away.
    • Be careful to keep packaging as intact as possible.
    • It is especially important to make sure the SKU label is intact.
  • Leave all the tags on until you know that you are satisfied with your purchase.
  • Keep the original packaging.
  • You have 7 (seven) days from the day of delivery to initiate the return process.
    • Email info@SeasonsBoutique.net no later than 7 days after receiving your purchase.
    • Email MUST be sent no later than 6PM MST, or else it will roll over to the following day; BE CAREFUL — missing this cutoff could put you outside the 7 day window.
    • Please note that this is not "Seasons" rules — this is the return policy of our supplier. We are a small business, and we need to adhere to our supplier's policies. If you miss the 7-day from delivery cutoff, we are sorry, but we are unable to make exceptions.
    • If you have a split order (i.e. one order that is shipped in separate batches), the 7-day window starts when the last package is delivered.
  • We will provide a shipping address for the return.
  • You are responsible for the cost of shipping to return your item, to California.
  • You will have 7 days from the day you receive the return address to ship your item(s) to our supplier in California.

Return Requirements

  • Items MUST be unworn
  • Items MUST have original tags/packaging with the SKU label intact
  • No exceptions

Processing will take 5–7 business days after the package reaches our supplier's California warehouse.

Damaged Items

If your item(s) arrive damaged in any way, please notify us immediately at info@SeasonsBoutique.net and we will provide you with instructions.

Important Notes

Orders returned without meeting the above criteria are subject to a 20% restocking fee or your return may be declined altogether.

Non-Returnable Items

IMPORTANT: The following items are final sale and are not eligible for return:

  • Bodysuits
  • Intimates/Lingerie
  • Jewelry
  • Swimwear

All sales are final for these items.

Let's address the elephant in the room. We know that paying to ship your return back is not ideal. We get it. HOWEVER, we are a small business, and we made the choice to cut our margins a bit thinner and charge less for each item vs. paying for return shipping. We felt this would benefit more of our shoppers. We appreciate your understanding and we hope you appreciate our efforts to bring you quality fashion at a reasonable price - xx Seasons.